Getting Traffic to Arrive is Half the Battle: Fixing Bounce Rates

By On 5, Feb, 2010 |  In: Internet Marketing, Online Marketing | Tags: , ,  | 1

In the online marketing world, we talk a fair bit about driving traffic to your business site. Getting people there is the lion’s share of the battle, or so we all assume. But what if you are getting traffic to your site and then they leave right away? How do you get people to stay?

One thing that comes to mind is driving the right traffic to your site. If you are selling books and the people you get coming to your site are looking for vacations, the vast majority of them will not be buying what you are selling. Sure, one or two might find a book on their vacation spot of choice, but if those couple of people are your entire purchasing power out of one hundred people landing on your site, pretty soon your company will be broke. Or at the very least wondering why your website is ineffective at driving sales. So, the trick really is to get the right people coming to your site.

Carrie Hill’s article “Two Simple Rules for Fixing High Bounce Rate Pages” and assures us that with her two rules, “you can address 75% of the issues caused by high bounce rate pages”. Even if your exact number is not as high as 75%, there is a lot of ground to be gained by following her suggestions and taking a few simple steps in evaluating your website. It’s a winning situation for any business.

The first way is to check the organic phrases used to find your web pages. Determine if those phrases are really phrases that will drive your business. If a potential customer is looking for shoes and finds that you have books about shoes, that customer will just leave in a flash. Targeting your traffic will net more business. Misleading queries will only contribute to your bounce rate.

The second way to make sure that potential customers continue to browse your site and shop is making their path clear and easy once they arrive on your site. The harder it is to figure out where to go next or how to buy an item, the easier it will be for people to just go elsewhere. Make it simple, clear, and easy.

There are many ways to test the ease of use on your business’s webpage, from complex tools to hiring experienced web analysts to just having a few friends do a quick and dirty test. Your choice will depend on how web savvy your business is and how much money you have allocated to the task. Hill suggests using either Attention Wizard or Click Tale to determine where the eye and mouse are going on your page.

No matter how you go about decreasing your bounce rate, it is important to take a bit of time and allocate some resources to this aspect of your online marketing plan. The whole point of internet marketing is to get people to your site who will buy your products and services.

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One comment on “Getting Traffic to Arrive is Half the Battle: Fixing Bounce Rates

  • I would suggest give Clicktale a try. I’ve been using it for 2 months and it is neat to watch what your users do, I learned a lot.

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